Privacy policy

1. PRIVACY AND DATA PROTECTION

2. COOKIE POLICY

1.- PRIVACY AND DATA PROTECTION

Marbella Resorts, S.L. (hereinafter “Controller” or “Coral Beach”) has implemented in its entire structure the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter “GDPR”) and the Organic Law 3/2018, December 5^th, on Data Protection and Guarantee of Digital Rights (hereinafter, “LOPDGDD”).

Contact information:

C.I.F: B93160463
Address: Urbanización Coral Beach, Ctra. Nacional 340 KM 176, Marbella, Málaga, C.P. 29602.
Telephone number: 952775000
Web site: https://www.coralbeach.es/es/
Data protection’s email contact: admin@coralbeach.com

Purposes of the proceeding:

a) Contact management

When the data subject sends to the Controller any questions, incidents, suggestions and/or requests through the corporate web site, social network sites, emails accounts or telephone numbers, the personal data will be process accordingly to handle the communications between them. The personal information will be process to keep in touch with the data subject as well. Finally, the data subject can provide Coral Beachwith his or her opinions about the service received in order to publish them in the Controller web site. Coral Beachfinds its legitimate basis in the consent of the data subject, who, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. Likewise, the withdrawal of consent can be exercised sending an email to: admin@coralbeach.com.

Coral Beachwill process the personal data for the time necessary to meet the data subject’s request or application. Otherwise, Coral Beachwill erase the personal data once the data subject withdraws his or her consent. No disclosure of the personal data is planned, unless consent is given. More information regarding the recipients with which Coral Beachhas signed a processing agreement can be requested to admin@coralbeach.com.

b) Customer service

When the data subject request for a reservation, for a budget or receives any of Coral Beachservices according to the Terms and Conditions, the personal data will be process with those purposes. Consequently, the contact information of the data subject will be processed to keep the commercial relationships established in order to fulfil the contract of services, like check-in, billing or collection. Coral Beachfinds its legitimate basis in the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

Coral Beachwill process the personal data for 5 years after the end of the contract. However, the personal data contained in the financial documentation will be stored for the time established in the Law 58/2003 of 17 December, General Fiscal Law. A different storage period could take place, as Law 10/2010, of 28 April, on the prevention of money laundering and terrorist financing may be applicable to certain cases. The recipients of the personal data are: Tax agency; Social Security Agency; public servants; security forces; financial entities. More information regarding the recipients with which Coral Beachhas signed a processing agreement can be requested to admin@coralbeach.com

c) Website

When the data subject access to Coral Beach’ website, the cookie policy will be applicable. In those cases, Coral Beachfinds its legitimate basis in the consent of the data subject, who, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. Likewise, the withdrawal of consent can be exercised according to the instructions shown in the cookie policy. Moreover, Coral Beachwill process the personal data to the extent strictly necessary and proportionate for the purposes of ensuring network and information security, in order to prevent any unlawful or malicious actions that compromise the availability, authenticity, integrity and confidentiality of stored or transmitted personal data, and the security of the related services offered in our website. Therefore, the processing is necessary for the purposes of the legitimate interests pursued by Coral Beach, namely: preventing unauthorised access to electronic communications networks and malicious code distribution and stopping ‘denial of service’ attacks and damage to computer and electronic communication systems. In those cases, the personal data will be stored for 5 years, and the disclosure will be only possible if there is a legal obligation.

Finally, the personal data could be disclosed if the data subject provides his or her consent. More information regarding the recipients with which Coral Beachhas signed a processing agreement can be requested to admin@coralbeach.com

d) Commercial communications

If the data subject is a customer, Coral Beachcould send him or her electronics’ commercial communications related to the service provided. This processing is legitimated by Law 34/2002 of 11 July 2002 on information society services and electronic commerce. The data subject can exercise their right to object sending an email to admin@coralbeach.com.

Commercial communication could be sent to the data subject if this processing has been accepted by providing proper consent.Therefore, Coral Beachfinds its legitimate basis in the consent of the data subject, who, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. Likewise, the withdrawal of consent can be exercised sending an email to: admin@coralbeach.com

No disclosure of the personal data is planned in both cases, unless consent is given. More information regarding the recipients with which Coral Beachhas signed a processing agreement can be requested to admin@coralbeach.com.

How to exercise your data protection rights:

The data subject can exercise their data protection rights (access, rectification, erasure, restriction, portability and to object) sending an email to admin@coralbeach.com. Please note that Coral Beachwill require specific information in order to confirm the data subject’s identity to ensure that the person making the request is entitled to do so.

The data subjects also have the right to complain about the use of their personal information to the Supervisory Authority, which in Spain is the Spanish Data Protection Agency (www.aepd.es).

2.- COOKIE POLICY

What is a cookie:

A Cookie is a small text file that a website, app, or other platform store on your computer, tablet, smartphone, or any other similar device, containing information on your browsing and use, like a tag that identifies your device. Cookies are necessary, for example, to facilitate browsing and understand how users interact with platforms so they can be improved. They are also useful to provide advertising according to user preferences, as well as for other purposes detailed below. Cookies do not damage your computer or device.

Types of cookies:

Cookies can be classified as follows, depending on the owner: first-party cookies and third-party cookies.

Cookies can be classified as follows, depending on how long they are active: session cookies (those designed to collect and store data while users access a website) and persistent cookies (cookies on which data stay stored and may be accessed and processed for a period of time defined by the cookie manager, which may range from a few minutes to several years).

Cookies can be classified as follows, depending on the purpose: strictly necessary cookies or technical, functional cookies, analysis cookies, and behavioural or advertising cookies.

Cookies used in this website:

Cookies are an essential part of our how our websites work. More specifically, this website uses the following types of cookies:

Necessary cookies: cookies that allow user to browse a website, platform or application, and using the different options on services included on these, including those cookies used by the editor to allow operation and management of the website and enable its functions and services.
Analytic cookies: cookies that allow the cookies manager to perform follow-up and analyses of user behaviour at the websites to which such cookies are linked.
Behavioural advertising cookies: cookies which store information on user behaviour obtained through continuous observation of their browsing habits, which allows to develop a specific profile and display advertisement appropriate to this profile.

Name	Owner	Type	Time	Purpose
incap_ses_#	Cookie The Hotels Network, S.L.	Necessary	Session	Preserves users states across page requests.
visid_incap_#	Cookie The Hotels Network, S.L.	Necessary	1 year	Preserves users states across page requests.
bassist-session-uuid	Cookie Bookassist España S.L.U.	Necessary	2 years	Used to maintain session.
bassist-user-uuid	Cookie Bookassist España S.L.U.	Necessary	2 years	Used to maintain session.
__thn_ss	Cookies The Hotels Network, S.L.	Analytics	Session	This cookie is created to manage server session. It is a PHP session that creates it. This cookie allows to personalize the user experience.
_ga	Cookie Google, LLC	Analytics	2 years	Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions.
_gat	Cookie Google, LLC	Analytics	1 day	Used by Google Analytics to throttle request rate (limit the collection of data on high traffic sites)
_gd#	Cookie Google, LLC	Analytics	Session	Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions
_gid	Cookie Google, LLC	Analytics	1 day	Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions.
ads/ga-audiences	Cookie Google, LLC	Behavioural	Session	Reconnect with visitors of the web that have some possibilities to become customers, according to their behavior in the website.
nIbi_#	Cookie The Hotels Network, S.L.	Behavioural	Session	Reconnect with visitors of the web that have some possibilities to become customers, according to their behavior in the website.
thn_id	Cookie The Hotels Network, S.L.	Behavioural	2 years	Reconnect with visitors of the web that have some possibilities to become customers, according to their behavior in the website.

How to manage the use of Cookies on this website:

In the Cookies settings panel available on our website, you can enable or disable the use of Cookies that are not strictly necessary for website functioning.

Alternatively, if you are browsing the Internet, you can disable the use of Cookies on your browser. Here is how to do this on the most popular browsers: